Decision details

Review of Westminster City Council's Resident Engagement Structure

Decision Maker: Cabinet Member for Housing

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Decision to approve implementation of the proposed approach to resident engagement for 2021-24.



1.     Recommendations

1.1.That the Cabinet Member approves implementation of the proposed approach to resident engagement for 2022-25 (Appendix 1) by way of a statement of decision.

Over the coming months the planned approach to implementation would involve working step by step with involved residents to pilot Local Briefings, revitalise our email survey group (Westminster Housing Online), and establish the Policy and Performance Group. Residents on the Policy and Performance Group would then help prioritise topics or projects to be undertaken by future working groups.

1.2.That the Cabinet Member approves the content of the Consultation Findings Report for communication with residents and other stakeholders (Appendix 3).

2.     Reasons for Decision 

2.1.To allow implementation of robust and flexible new formal resident engagement options that will facilitate effective consultation with residents on the housing service, and

2.2.To allow communication of the consultation outcome and planned approach to residents and other stakeholders.


Publication date: 19/01/2022

Date of decision: 19/01/2022

Effective from: 27/01/2022

Accompanying Documents: