Decision details

Housing Management System Procurement

Decision Maker: Cabinet Member for Housing Services

Decision status: For Determination

Is Key decision?: Yes

Is subject to call in?: Yes


Summary of Decision

The Cabinet Member for Housing Services has approved:

1)    the direct award of a contract for the delivery of a Housing Management System (HMS) to MRI Software Limited for a period of two-years from 11 October 2024 with two additional one-year optional renewals (2+1+1) at total value of £4,798,220.40

Reasons for Decision 


Prior to a full reprocurement of HMS circa 2026 – 2028 this direct award for an initial period of two years will allowsufficient time to complete a comprehensive data cleanse and needs analysis that will inform the future reprocurement of HMS.


Additionally, with the introduction of new reporting requirements through the Social Housing (Regulation) Act from April 2024 there is a need to provide system continuity for staff to ensure compliance with requirements.


Reimplementation of the current vendors updated software (MRI Housing Enterprise) is seen as the best solution for the service. A new contract of up to 4 years with the existing vendor would allow for a new instance of the latest product to be set up alongside Orchard.


Publication date: 11/06/2024

Date of decision: 19/06/2024

Effective from: 27/06/2024

Accompanying Documents: