Decision details

Introduction of a 14-day response period for Highway Defects

Decision Maker: Cabinet Member for City Management and Air Quality

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


A report seeking approval to create a new 14 day response period for defects on the highway


Summary of Decision

The City Council responds to defects in the public highway to different timescales depending on the seriousness of the defect. Response times vary from between 2 hours and 10 weeks

In recent months the number of P2 defects (48-hour response), have increased significantly. This is undesirable as responding to defects within 48 hours is more expensive and can be less efficient. Introducing a new 14-Day defect response period will ease the pressure on P2 numbers and provide the Inspectors with an alternative option between 28 days and 48 hours to correct defects in the highway.


Reasons for Decision

The introduction of the 14-Day defect response time allows for effective management and programme of Highways works, will ease the pressure on delivering an increasing number of 48-hour defects and provide mitigation for  an estimated £60,000 cost increase if the new priority is not introduced.


Publication date: 25/01/2024

Date of decision: 25/01/2024

Effective from: 26/01/2024

Accompanying Documents: