Issue details

Contact Centre Operating Model Review

Decision type: Key

Reason Key: Significant expenditure/savings;

Decision status: For Determination

Wards affected: (All Wards);

Notice of proposed decision first published: 21/09/2021

Anticipated restriction: Fully exempt  -

Decision due: 21 Oct 2021 by Cabinet Member for Finance and Smart City

Lead director: Executive Director of Finances and Resources

Contact: Parmeen Sarda, Contract Support Officer Email: