Agenda and minutes
PDF 86 KBVenue: Rooms 10A & 10B - 17th Floor, Westminster City Hall, 64 Victoria Street, London, SW1E 6 QP. View directions
Contact: Reuben Segal, Senior Committee and Governance Officer Tel: 020 7641 3160 Email: rsegal@westminster.gov.uk
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Membership To note any changes to the membership. Minutes: 1.1 It was noted that there were no changes to the membership. |
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Declarations of Interest To receive declarations by Members and Officers of the existence and nature of any personal or prejudicial interests in matters on this agenda. Minutes: 2.1 Councillors Glanz, Hall and Warner declared that they are BT customers. |
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Minutes and Matters Arising To approve the minutes (public and confidential versions) of the meeting held on 22 September 2016. Additional documents:
Minutes: 3.1 RESOLVED: That the minutes of the meeting held on 22 September be signed by the Chairman as a correct record of proceedings. |
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Exempt Reports Under the Local Government Act 1972 RECOMMENDED: That under Section 100 (A) (4) and Part 1 of Schedule 12A to the Local Government Act 1972 (as amended), the public and press be excluded from the meeting for the following item(s) of business because they involve the likely disclosure of exempt information on the grounds shown below and it is considered that, in all the circumstances of the case, the public interest in maintaining the exemption outweighs the public interest in disclosing the information:
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Managed Services Update Report of the Bi-Borough Director of Corporate Services Minutes: 4.1 The Committee received a report on the Managed Services Programme that provided an update on progress with the correction plan that had been put in place with BT and the ongoing operational performance of the BT Shared Service centre (BTSSC).
4.2 The Committee welcomed John Wills, BT Global Services, who was due to take over responsibility for the programme on behalf of BT from Craig Anderson who was to retire in January.
4.3 John Quinn, Bi-borough Director of Corporate Services, summarised the key issues for the Committee’s attention as set out in the report.
4.4 The Committee heard from Craig Anderson, BT Global Services.
4.5 Members discussed the issues and submitted questions to the officers present and Mr Anderson.
4.6 RESOLVED: That the report be noted.
4.7 ACTIONS: The committee would like to receive monthly progress reports in between meetings. (Action for: John Quinn, Bi-Borough Director of Corporate Services) |